FAQs

Your Frequently Asked Questions


Do I need to make an appointment?

Yes. Appointments are readily available, including Saturday office hours for well and sick visits. 

We are accepting new adult and pediatric patients.


How long do we have to wait?

Most patients are seen by the provider within 15 to 30 minutes after arriving. Of course, there are always emergencies which may arise, causing a longer wait time.

What type of payments do you accept?

We accept cash, checks, and all major credit cards. We participate with most insurance companies.  If we participate with your insurance company, we will file the claim in our office.  Upon receiving your EOB (Explanation of Benefits), a bill will be sent to you monthly if your insurance does not cover the entire amount. 


Do I have to and can I have one particular doctor or nurse practitioner? 

The choice is always up to the patient. We allow you to see the same provider or different providers each time. 


Why can’t I get prescriptions refilled after hours? 

The doctor on call does not have access to the chart; and errors can take place without reviewing the medical records.  Please call the office at 8:00 a.m. and prescriptions will be called in as soon as possible.



What labs are done in the office setting? 

We do many labs in our office such as routine urinalysis; rapid strep tests; mono testing; CBC, RSV testing, urine drug screens, urine pregnancy tests, and blood sugars. We also draw blood in the office, which is sent to the lab for the convenience of the patient. 

Note:  We are closed on the following holidays -  New Year’s Day; Memorial Day; July 4th; Labor Day; Thanksgiving, and Christmas.

We do require 5 days in advance to referrals to another physician if you have made an appointment. We ask that you call us with the information as soon as possible.  If our doctors refer you or your child to another physician, referral will be done as soon as possible so that your referral will be at your specialist’s office before your appointment.


info@partnersinpediatrics.co

303 W Memorial BlvdHagerstownMD 21740

301-791-7060